WowFare

Travel & Hospitality • United Stateswowfare.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

+4.9 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#7of 150

Top 5% · Top Tier

#1 (best)#150 (worst)

#5Peer

#6Peer

#7This company

#8Peer

#9Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral1%
Negative10%

Sentiment Balance

Covering October 2024 — 24 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.9%

Loyalty

16.1%

Product Quality

14.2%

Pricing

9.5%

Onboarding

7.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100

9/100

signal score

•Built from a negative-review share of 15.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.5%

4★

2.7%

3★

0.0%

2★

0.5%

1★

5.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 92.7% in the three months before that.

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