Based on public reviews and response behavior.
200 reviews over 17 days (about 358 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%.
Flight & Hotel Booking average: score 60.9, rating 4.25 stars, reply rate 44.1%, over 400 ranked companies · benchmark 16 Sept 2026
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2026 — 141 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 17% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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