Customereye

Business-Tickets.com

Flight & Hotel Bookingbusiness-tickets.com

Review data last updated .

Based on public reviews and response behavior.

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180 reviews over 63 days (about 87 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 99%, unknown 1%.

Overall Score

59/100
Short observation window (63 days)
+4.9 vs. last month4.96 ★ average rating · 180 reviews
59/100 from 180 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 57% of the reviews.

Flight & Hotel Booking average: score 60.9, rating 4.25 stars, reply rate 44.1%, over 400 ranked companies · benchmark 16 Sept 2026

Score59.4vs 60.91.5Rating4.96vs 4.250.71Reply ratevs 44.1%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#221of 400 ranked in Flight & Hotel Booking
Top 55% · Mid Pack
#1 (best)#400 (worst)
#219Peer
#220Peer
#221This company
#222Peer
#223Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering August 2026 — 52 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 2% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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