Based on public reviews and response behavior.
91 reviews over 1,111 days (about 2.5 per month). Busiest month: 11% of reviews. Languages: es 99%, pt 1%.
Appliances & Home Electronics average: score 57.9, rating 3.92 stars, reply rate 32.5%, over 1,123 ranked companies · benchmark 23 Oct 2026
Score
16.4
Industry average 57.9
41.5 below average
Rating
1.00
Industry average 3.92
2.92 below average
Reply rate
—
Industry average 32.5%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
2% of reviews positive, 98% negative
Covering October 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Reviews are mostly in Spanish
Share of theme mentions
Themes extracted from 91 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,123 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -1.000 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 16.4 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 47, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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