Based on public reviews and response behavior.
75 reviews over 2,222 days (about 1 per month). Busiest month: 7% of reviews. Languages: en 89%, de 5%, es 5%.
Appliances & Home Electronics average: score 57.9, rating 3.92 stars, reply rate 32.5%, over 1,123 ranked companies · benchmark 23 Oct 2026
Score
17.0
Industry average 57.9
40.9 below average
Rating
1.05
Industry average 3.92
2.87 below average
Reply rate
—
Industry average 32.5%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
19% of reviews positive, 80% negative
Covering January 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 75 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,123 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.441 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.114). Review the worst months in the trend data to identify specific operational or product issues.
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