Wine of the Month Club

Food & Beverage • United Stateswineofthemonthclub.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

+3.6 vs. last month4.43 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#350of 551

Top 64% · Mid Pack

#1 (best)#551 (worst)

#348Peer

#349Peer

#350This company

#351Peer

#352Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%

positive

Positive81%
Neutral2%
Negative17%

Sentiment Balance

Covering September 2023 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.0%

Product Quality

18.3%

Loyalty

13.5%

Customer Support

10.5%

Pricing

8.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 21.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

73.5%

4★

10.3%

3★

7.8%

2★

2.8%

1★

5.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 50.0% of reviews in the last three months were positive, compared with 46.2% in the three months before that.

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