WindowAlert

Home & Living • United Stateswindowalert.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

61/100

4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#175of 675

Top 26% · Upper Half

#1 (best)#675 (worst)

#173Peer

#174Peer

#175This company

#176Peer

#177Peer

Overall Customer Sentiment

Above Average

67% of reviews positive, 31% negative

67%

positive

Positive67%
Neutral3%
Negative31%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.0%

Response Speed

16.3%

Product Quality

13.1%

Onboarding

12.8%

Loyalty

10.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100

56/100

signal score

•Built from a negative-review share of 39.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.2%

4★

6.3%

3★

3.7%

2★

1.8%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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