Based on public reviews and response behavior.
200 reviews over 359 days (about 17 per month). Busiest month: 23% of reviews. Languages: en 100%.
Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.3%, over 4,701 ranked companies · benchmark 12 Oct 2026
Score
51.6
Industry average 66.8
15.2 below average
Rating
3.98
Industry average 4.46
0.48 below average
Reply rate
—
Industry average 46.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 31% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,701 ranked companies in Home & Living (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 51.6 sits in the bottom quarter of about 4,700 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 26% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99