Customereye

Wemax

Tech & Electronics • United Stateswemax.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
3.40 ★ average rating · 605 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#39of 127
Top 31% · Upper Half
#1 (best)#127 (worst)
#37Peer
#38Peer
#39This company
#40Peer
#41Peer

Overall Customer Sentiment

Above Average

61% of reviews positive, 38% negative

61%
positive
  • Positive61%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 601 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.0%
Product Quality
17.9%
Customer Support
14.1%
Response Speed
9.8%
Pricing
8.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 18.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 37.7% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating
5
48.8%
4
10.6%
3
4.5%
2
4.6%
1
31.6%

Based on 605 analyzed reviews. Sentiment is improving: 60.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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