MPB

Tech & Electronics • United Kingdomwww.mpb.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

+6.2 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#59of 127

Top 46% · Upper Half

#1 (best)#127 (worst)

#57Peer

#58Peer

#59This company

#60Peer

#61Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 17% negative

81%

positive

Positive81%
Neutral2%
Negative17%

Sentiment Balance

Covering November 2024 — 284 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 14% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

15.2%

Customer Support

13.8%

Delivery Shipping

13.7%

Loyalty

13.7%

Response Speed

12.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100

20/100

signal score

•Built from a negative-review share of 15.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.8%

4★

2.3%

3★

0.3%

2★

0.8%

1★

6.7%

Based on 600 analyzed reviews.

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