Customereye

Audio-Technica Europe

Tech & Electronics • United Kingdomaudio-technica.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

61/100
4.27 ★ average rating · 708 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#31of 127
Top 24% · Top Tier
#1 (best)#127 (worst)
#29Peer
#30Peer
#31This company
#32Peer
#33Peer

Overall Customer Sentiment

Category Leader

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering December 2025 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 640 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2025.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.3%
Product Quality
18.4%
Response Speed
18.1%
Communication
9.2%
Customer Support
9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 9.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 31.1% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
73.9%
4
6.8%
3
4.2%
2
3.0%
1
12.1%

Based on 708 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis