Based on public reviews and response behavior.
600 reviews over 1,560 days (about 12 per month). Busiest month: 10% of reviews.
Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026
Score
52.5
Industry average 59.5
7.0 below average
Rating
4.73
Industry average 4.12
0.61 above average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering July 2021 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,067 ranked companies in Tech & Electronics (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 82% of reviews against an industry average of 28%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 388 mentions with a sentiment score of 82.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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