Based on public reviews and response behavior.
100 reviews over 565 days (about 5.4 per month). Busiest month: 14% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Gifts & Party Supplies average: score 67.3, rating 4.41 stars, reply rate 37.8%, over 508 ranked companies · benchmark 30 Oct 2026
Score
51.7
Industry average 67.3
15.6 below average
Rating
3.81
Industry average 4.41
0.60 below average
Reply rate
—
Industry average 37.8%
not measured
Not ranked
no reviews in the last 12 months
69% of reviews positive, 30% negative
Covering January 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 508 ranked companies in Gifts & Party Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.333 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.919). Review the worst months in the trend data to identify specific operational or product issues.
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