Based on public reviews and response behavior.
100 reviews over 789 days (about 3.9 per month). Busiest month: 22% of reviews. Languages: en 100%.
Gifts & Party Supplies average: score 65.0, rating 4.43 stars, reply rate 37.0%, over 460 ranked companies · benchmark 8 Oct 2026
Score
52.0
Industry average 65.0
13.0 below average
Rating
4.25
Industry average 4.43
0.18 below average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering February 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Gifts & Party Supplies (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.275 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 52.0 sits in the bottom quarter of about 450 ranked Gifts & Party Supplies companies (25th percentile: 56, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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