Based on public reviews and response behavior.
600 reviews over 993 days (about 18 per month). Busiest month: 11% of reviews.
General Retail & Marketplaces average: score 62.4, rating 4.21 stars, reply rate 35.5%, over 2,745 ranked companies · benchmark 12 Oct 2026
Score
68.1
Industry average 62.4
5.7 above average
Rating
4.23
Industry average 4.21
0.02 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering October 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,745 ranked companies in General Retail & Marketplaces (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.168). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 16% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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