Based on public reviews and response behavior.
100 reviews over 2,744 days (about 1.1 per month). Busiest month: 9% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
52.4
Industry average 64.0
11.6 below average
Rating
3.57
Industry average 4.23
0.66 below average
Reply rate
—
Industry average 47.0%
not measured
Not ranked
no reviews in the last 12 months
62% of reviews positive, 37% negative
Covering March 2020 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.244). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 71.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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