Based on public reviews and response behavior.
100 reviews over 474 days (about 6.4 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 96%, fr 4%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
54.2
Industry average 64.6
10.4 below average
Rating
4.42
Industry average 4.29
0.13 above average
Reply rate
—
Industry average 36.9%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 15% negative
Covering January 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 71 mentions with a sentiment score of 85.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
