Based on public reviews and response behavior.
150 reviews over 342 days (about 13 per month). Busiest month: 16% of reviews. Languages: en 100%.
Home & Living average: score 66.3, rating 4.45 stars, reply rate 47.4%, over 3,821 ranked companies · benchmark 8 Oct 2026
Score
80.2
Industry average 66.3
13.9 above average
Rating
4.51
Industry average 4.45
0.06 above average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 150 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,821 ranked companies in Home & Living (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 80.2 places the company in the top quarter of about 3,800 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 109 mentions with a sentiment score of 86.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
