Customereye

VIP-FLY

Airport Services • United Kingdomvip-fly.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,111 days (about 2.7 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

63/100
4.95 ★ average rating · 100 reviews
63/100 from 100 reviews over 13 months, moderate confidence.

Airport Services average: score 35.0, rating 2.60 stars, reply rate 1.0%, over 11 ranked companies · benchmark 30 Oct 2026

Score

62.6

Industry average 35.0

27.6 above average

Rating

4.95

Industry average 2.60

2.35 above average

Reply rate

—

Industry average 1.0%

not measured

Competitive Performance Rank

Among ranked Airport Services companies

#1of 11 ranked in Airport Services
Top 9% · Top Tier
#1 (best)#11 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 1% negative

98%
positive
  • Positive98%
  • Neutral1%
  • Negative1%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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