Based on public reviews and response behavior.
100 reviews over 2,298 days (about 1.3 per month). Busiest month: 82% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
68.1
Industry average 66.2
1.9 above average
Rating
4.35
Industry average 4.37
0.02 below average
Reply rate
—
Industry average 46.2%
not measured
Not ranked
no reviews in the last 12 months
81% of reviews positive, 19% negative
Covering August 2019 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.108 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 80% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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