Based on public reviews and response behavior.
197 reviews over 228 days (about 26 per month). Busiest month: 16% of reviews. Languages: en 81%, fr 14%, nl 5%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.9%, over 5,066 ranked companies · benchmark 14 Oct 2026
Score
38.5
Industry average 66.9
28.4 below average
Rating
3.22
Industry average 4.46
1.24 below average
Reply rate
—
Industry average 45.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 42% negative
Covering September 2026 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 30% negative and 4% neutral.
Share of theme mentions
Themes extracted from 197 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,066 ranked companies in Home & Living (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.382 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.306). Review the worst months in the trend data to identify specific operational or product issues.
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