Based on public reviews and response behavior.
157 reviews over 1,353 days (about 3.5 per month). Busiest month: 19% of reviews. Languages: en 99%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
84.6
Industry average 66.2
18.4 above average
Rating
3.94
Industry average 4.37
0.43 below average
Reply rate
—
Industry average 46.2%
not measured
Not ranked
no reviews in the last 12 months
76% of reviews positive, 22% negative
Covering October 2023 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes from the 157 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 93% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 81 mentions with a sentiment score of 83.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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