Hope Health Supply

Healthcare & Medical • United Stateswww.hopehealthsupply.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

+27.1 vs. last month4.35 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#195of 615

Top 32% · Upper Half

#1 (best)#615 (worst)

#193Peer

#194Peer

#195This company

#196Peer

#197Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral2%
Negative32%

Sentiment Balance

Covering August 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.2%

Product Quality

18.7%

Response Speed

13.2%

Customer Support

9.1%

Loyalty

8.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 51.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

76.3%

4★

6.3%

3★

3.8%

2★

3.2%

1★

10.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.3% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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