Customereye

Vellius

Lending & Consumer Finance • Canadavellius.com

Review data last updated .

Based on public reviews and response behavior.

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148 reviews over 114 days (about 40 per month). Busiest month: 35% of reviews. Languages: en 68%, es 11%, de 7%.

Overall Score

41/100
Short observation window (114 days)
+6.5 vs. last month4.66 ★ average rating · 148 reviews
41/100 from 148 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026

Score

41.2

Industry average 69.4

28.2 below average

Rating

4.66

Industry average 4.54

0.12 above average

Reply rate

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Industry average 48.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1819of 1872 ranked in Lending & Consumer Finance
Top 97% · Bottom Tierup 596 from last month
#1 (best)#1872 (worst)
#1817Peer
#1818Peer
#1819This company
#1820Peer
#1821Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

55% of reviews positive, 43% negative

55%
positive
  • Positive55%
  • Neutral2%
  • Negative43%

Sentiment Balance

Covering October 2026 — 18 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Pricing
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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