Based on public reviews and response behavior.
190 reviews over 70 days (about 83 per month). Busiest month: 50% of reviews. Languages: it 59%, en 41%, ia 1%.
Lending & Consumer Finance average: score 66.1, rating 4.45 stars, reply rate 50.0%, over 1,240 ranked companies · benchmark 8 Oct 2026
Score
40.2
Industry average 66.1
25.9 below average
Rating
4.37
Industry average 4.45
0.08 below average
Reply rate
—
Industry average 50.0%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 67% negative
Covering September 2026 — 51 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 47% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Reviews are mostly in Italian
Share of theme mentions
Themes extracted from 190 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,240 ranked companies in Lending & Consumer Finance (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.112 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 40.2 sits in the bottom quarter of about 1,200 ranked Lending & Consumer Finance companies (25th percentile: 55, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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