Valspar Paint

Construction & Industrial • United Kingdomvalsparpaint.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−6.3 vs. last month1.47 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#385of 404

Top 95% · Bottom Tier

#1 (best)#404 (worst)

#383Peer

#384Peer

#385This company

#386Peer

#387Peer

Overall Customer Sentiment

Below Average

31% of reviews positive, 67% negative

31%

positive

Positive31%
Neutral2%
Negative67%

Sentiment Balance

Covering November 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

22.1%

Product Quality

18.5%

Pricing

17.3%

Customer Support

12.3%

Problem Resolution

8.1%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 22.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100

59/100

signal score

•Built from a negative-review share of 48.7% across this company's analyzed reviews.
•15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.5avg rating

5★

9.2%

4★

0.8%

3★

1.3%

2★

5.2%

1★

83.5%

Based on 600 analyzed reviews. Sentiment is improving: 18.3% of reviews in the last three months were positive, compared with 10.9% in the three months before that.

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