Based on public reviews and response behavior.
600 reviews over 568 days (about 32 per month). Busiest month: 10% of reviews.
Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.2%, over 2,137 ranked companies · benchmark 15 Oct 2026
Score
40.5
Industry average 66.3
25.8 below average
Rating
1.47
Industry average 4.55
3.08 below average
Reply rate
—
Industry average 45.2%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 67% negative
Covering November 2024 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,137 ranked companies in Construction & Industrial (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.176 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.254). Review the worst months in the trend data to identify specific operational or product issues.
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