Vaclaimsinsider

Professional Certification & Skills • USvaclaimsinsider.com

Review data last updated July 3, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

−11.9 vs. last month4.59 ★ average rating · 607 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#37of 281

Top 13% · Top Tier

#1 (best)#281 (worst)

#35Peer

#36Peer

#37This company

#38Peer

#39Peer

Overall Customer Sentiment

Category Leader

77% of reviews positive, 21% negative

77%

positive

Positive77%
Neutral1%
Negative21%

Sentiment Balance

Covering September 2024 — 42 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.5%

Onboarding

16.2%

Product Quality

14.8%

Loyalty

14.4%

Pricing

8.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100

13/100

signal score

•Built from a negative-review share of 21.4% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

81.9%

4★

7.4%

3★

3.3%

2★

2.6%

1★

4.8%

Based on 607 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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