Success Insider ~ Tim Han

Professional Certification & Skills • United Kingdomsuccessinsider.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−22.9 vs. last month4.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#117of 281

Top 42% · Upper Half

#1 (best)#281 (worst)

#115Peer

#116Peer

#117This company

#118Peer

#119Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral2%
Negative10%

Sentiment Balance

Covering November 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.8%

Loyalty

20.0%

Product Quality

17.4%

Response Speed

15.1%

Pricing

11.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100

12/100

signal score

•Built from a negative-review share of 12.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.2%

4★

5.2%

3★

0.0%

2★

0.3%

1★

0.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.0% of reviews in the last three months were positive, compared with 99.6% in the three months before that.

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