Customereye

Simple Nursing

Professional Certification & Skills • United Statessimplenursing.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+11.5 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#95of 281
Top 34% · Upper Half
#1 (best)#281 (worst)
#93Peer
#94Peer
#95This company
#96Peer
#97Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering September 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
30.4%
Customer Support
27.5%
Loyalty
16.6%
Product Quality
11.3%
Pricing
4.4%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 9.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.8%
4
1.5%
3
1.8%
2
0.5%
1
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.3% of reviews in the last three months were positive, compared with 96.0% in the three months before that.

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