Professional Certification & Skillsusaii.org
Review data last updated .
Based on public reviews and response behavior.
71 reviews over 1,170 days (about 1.9 per month). Busiest month: 35% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 21 Oct 2026
Score
72.3
Industry average 70.7
1.6 above average
Rating
4.46
Industry average 4.57
0.11 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering July 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 71 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 14% of reviews against an industry average of 42%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 86.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
