Customereye

United States Gold Bureau

Finance & Insurance • United Statesusgoldbureau.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 3,135 days (about 5.8 per month). Busiest month: 6% of reviews.

Overall Score

46/100
4.28 ★ average rating · 600 reviews
46/100 from 600 reviews over 29 months, high confidence.

Finance & Insurance average: score 63.1, rating 4.25 stars, reply rate 48.2%, over 2,412 ranked companies · benchmark 11 Oct 2026

Score

45.8

Industry average 63.1

17.3 below average

Rating

4.28

Industry average 4.25

0.03 above average

Reply rate

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Industry average 48.2%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2143of 2412 ranked in Finance & Insurance
Top 89% · Bottom Tier
#1 (best)#2412 (worst)
#2141Peer
#2142Peer
#2143This company
#2144Peer
#2145Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral3%
  • Negative30%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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