Customereye

SENTIA SPIRITS USA

Food & Beverage • United Kingdomus.sentiaspirits.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 416 days (about 7.3 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

79/100
+30.1 vs. last month3.42 ★ average rating · 100 reviews
79/100 from 100 reviews over 10 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

78.6

Industry average 63.2

15.4 above average

Rating

3.42

Industry average 4.25

0.83 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#299of 2214 ranked in Food & Beverage
Top 14% · Top Tierup 263 from last month
#1 (best)#2214 (worst)
#297Peer
#298Peer
#299This company
#300Peer
#301Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

61% of reviews positive, 37% negative

61%
positive
  • Positive61%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering April 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Pricing
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Customer Support
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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