Customereye

The Wine Caverns

Food & Beverage • United Kingdomthewinecaverns.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 942 days (about 19 per month). Busiest month: 9% of reviews.

Overall Score

72/100
+8.4 vs. last month4.86 ★ average rating · 600 reviews
72/100 from 600 reviews over 31 months, high confidence.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026

Score

71.5

Industry average 61.8

9.7 above average

Rating

4.86

Industry average 4.27

0.59 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#670of 2294 ranked in Food & Beverage
Top 29% · Upper Halfup 40 from last month
#1 (best)#2294 (worst)
#668Peer
#669Peer
#670This company
#671Peer
#672Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering November 2024 — 41 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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