Based on public reviews and response behavior.
200 reviews over 534 days (about 11 per month). Busiest month: 13% of reviews. Languages: en 95%, unknown 5%, es 1%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
70.5
Industry average 66.2
4.3 above average
Rating
4.61
Industry average 4.37
0.24 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 22% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 17% negative and 17% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 90 mentions with a sentiment score of 80.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
