Based on public reviews and response behavior.
200 reviews over 333 days (about 18 per month). Busiest month: 14% of reviews. Languages: en 99%, it 1%.
Funeral & Memorial average: score 72.5, rating 4.75 stars, reply rate 49.6%, over 71 ranked companies · benchmark 2 Nov 2026
Score
50.2
Industry average 72.5
22.3 below average
Rating
4.51
Industry average 4.75
0.24 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 71 ranked companies in Funeral & Memorial (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.171 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.316). Review the worst months in the trend data to identify specific operational or product issues.
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