Based on public reviews and response behavior.
100 reviews over 1,656 days (about 1.8 per month). Busiest month: 17% of reviews. Languages: en 100%.
Funeral & Memorial average: score 70.8, rating 4.71 stars, reply rate 50.8%, over 95 ranked companies · benchmark 6 Oct 2026
Score
49.9
Industry average 70.8
20.9 below average
Rating
2.81
Industry average 4.71
1.90 below average
Reply rate
—
Industry average 50.8%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 39% negative
Covering June 2022 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 95 ranked companies in Funeral & Memorial (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.333 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.381). Review the worst months in the trend data to identify specific operational or product issues.
