Customereye

Urbanlockers

Home & Living • United Kingdomurbanlockers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 288 days (about 21 per month). Busiest month: 15% of reviews. Languages: en 88%, it 6%, de 4%.

Overall Score

59/100
+3.8 vs. last month4.64 ★ average rating · 196 reviews
59/100 from 196 reviews over 11 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

59.2

Industry average 67.9

8.7 below average

Rating

4.64

Industry average 4.44

0.20 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3915of 5448 ranked in Home & Living
Top 72% · Mid Packup 1114 from last month
#1 (best)#5448 (worst)
#3913Peer
#3914Peer
#3915This company
#3916Peer
#3917Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering October 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Onboarding
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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