Based on public reviews and response behavior.
200 reviews over 284 days (about 21 per month). Busiest month: 14% of reviews. Languages: en 93%, unknown 6%, af 1%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
59.1
Industry average 67.9
8.8 below average
Rating
3.17
Industry average 4.44
1.27 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 53% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.248 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 3.17 stars is 1.2 below the Home & Living average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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