Based on public reviews and response behavior.
100 reviews over 1,341 days (about 2.3 per month). Busiest month: 22% of reviews. Languages: en 99%, es 1%.
These figures describe an earlier period, not the last 12 months.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
67.5
Industry average 55.0
12.5 above average
Rating
4.81
Industry average 3.59
1.22 above average
Reply rate
—
Industry average 35.2%
not measured
Not ranked
no reviews in the last 12 months
79% of reviews positive, 19% negative
Covering September 2017 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 20% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 80.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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