Customereye

UNIQ (by Always Software Ltd)

Software & Web Services • United Kingdomuniq.software

Review data last updated .

Based on public reviews and response behavior.

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638 reviews over 1,434 days (about 14 per month). Busiest month: 7% of reviews. Languages: en 94%, es 6%, fr 0%.

Overall Score

51/100
+25.5 vs. last month3.10 ★ average rating · 638 reviews
51/100 from 638 reviews over 48 months, high confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

50.7

Industry average 61.8

11.1 below average

Rating

3.10

Industry average 4.15

1.05 below average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2486of 3146 ranked in Software & Web Services
Top 79% · Bottom Tierup 427 from last month
#1 (best)#3146 (worst)
#2484Peer
#2485Peer
#2486This company
#2487Peer
#2488Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

42% of reviews positive, 57% negative

42%
positive
  • Positive42%
  • Neutral2%
  • Negative57%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
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Onboarding
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Customer Support
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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