Based on public reviews and response behavior.
74 reviews over 1,376 days (about 1.6 per month). Busiest month: 27% of reviews. Languages: en 84%, es 8%, it 5%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
50.6
Industry average 61.8
11.2 below average
Rating
3.43
Industry average 4.15
0.72 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 43% negative
Covering May 2023 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 83% negative and 17% neutral.
Share of theme mentions
Themes extracted from 74 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.119 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.549). Review the worst months in the trend data to identify specific operational or product issues.
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