Customereye

Unilever

Food & Beverageunilever.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 962 days (about 3.2 per month). Busiest month: 6% of reviews. Languages: en 56%, de 15%, nl 13%.

Overall Score

15/100
1.31 ★ average rating · 100 reviews
15/100 from 100 reviews over 19 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,883 ranked companies · benchmark 23 Oct 2026

Score

14.8

Industry average 63.2

48.4 below average

Rating

1.31

Industry average 4.22

2.91 below average

Reply rate

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Industry average 33.1%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2878of 2883 ranked in Food & Beverage
Top 100% · Bottom Tier
#1 (best)#2883 (worst)
#2876Peer
#2877Peer
#2878This company
#2879Peer
#2880Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

17% of reviews positive, 83% negative

17%
positive
  • Positive17%
  • Neutral1%
  • Negative83%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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