Customereye

Eataly

Food & Beverageeataly.net

Review data last updated .

Based on public reviews and response behavior.

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62 reviews over 987 days (about 1.9 per month). Busiest month: 23% of reviews. Languages: en 42%, it 36%, fr 19%.

Overall Score

13/100
1.47 ★ average rating · 62 reviews
13/100 from 62 reviews over 8 months, limited confidence.

Food & Beverage average: score 57.3, rating 4.16 stars, reply rate 30.7%, over 1,044 ranked companies · benchmark 16 Sept 2026

Score12.7vs 57.344.6Rating1.47vs 4.162.69Reply ratevs 30.7%

Competitive Performance Rank

Among ranked Food & Beverage companies

#1044of 1044 ranked in Food & Beverage
Top 100% · Bottom Tier
#1 (best)#1044 (worst)
#1040Peer
#1041Peer
#1042Peer
#1043Peer
#1044This company

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

15% of reviews positive, 86% negative

14%
positive
  • Positive14%
  • Neutral0%
  • Negative86%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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