Customereye

Cafeology Limited

Food & Beverage • United Kingdomstore.cafeology.com

Review data last updated .

Based on public reviews and response behavior.

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109 reviews over 476 days (about 7 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

80/100
−11.1 vs. last month4.98 ★ average rating · 109 reviews
80/100 from 109 reviews over 15 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

79.9

Industry average 63.2

16.7 above average

Rating

4.98

Industry average 4.25

0.73 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#256of 2214 ranked in Food & Beverage
Top 12% · Top Tierdown 350 from last month
#1 (best)#2214 (worst)
#254Peer
#255Peer
#256This company
#257Peer
#258Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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