UniGlasses

General Retail & Marketplaces • United Kingdomuniglasses.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#12of 359

Top 3% · Top Tier

#1 (best)#359 (worst)

#10Peer

#11Peer

#12This company

#13Peer

#14Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 7% negative

92%

positive

Positive92%
Neutral1%
Negative7%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.1%

Product Quality

17.6%

Response Speed

16.6%

Customer Support

15.7%

Loyalty

12.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100

8/100

signal score

•Built from a negative-review share of 17.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

96.3%

4★

3.3%

3★

0.0%

2★

0.0%

1★

0.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 92.9% in the three months before that.

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