Based on public reviews and response behavior.
600 reviews over 1,260 days (about 15 per month). Busiest month: 6% of reviews.
General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026
Score
72.6
Industry average 61.6
10.9 above average
Rating
4.95
Industry average 4.18
0.77 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 7% negative
Covering September 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,404 ranked companies in General Retail & Marketplaces (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 410 mentions with a sentiment score of 86.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.95 stars is 0.8 above the General Retail & Marketplaces average of 4.2. Show the rating where prospects decide: product pages, checkout, e-mail footers.
Included in the full report
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