Customereye

doctorSIM

General Retail & Marketplaces • United Statesdoctorsim.com

Review data last updated .

Based on public reviews and response behavior.

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162 reviews over 100 days (about 49 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 36%, unknown 24%, es 20%.

Overall Score

60/100
Short observation window (100 days)
+5.1 vs. last month4.02 ★ average rating · 162 reviews
60/100 from 162 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 62% of the reviews.

General Retail & Marketplaces average: score 63.1, rating 4.22 stars, reply rate 35.0%, over 3,191 ranked companies · benchmark 18 Oct 2026

Score

59.9

Industry average 63.1

3.2 below average

Rating

4.02

Industry average 4.22

0.20 below average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1870of 3191 ranked in General Retail & Marketplaces
Top 59% · Mid Packup 219 from last month
#1 (best)#3191 (worst)
#1868Peer
#1869Peer
#1870This company
#1871Peer
#1872Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

58% of reviews positive, 41% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative41%

Sentiment Balance

Covering August 2026 — 54 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 37% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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