Customereye

UK Hair Transplant Clinics

Beauty & Wellness • United Kingdomukhairtransplantclinics.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

74/100
−22.2 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#25of 351
Top 7% · Top Tier
#1 (best)#351 (worst)
#23Peer
#24Peer
#25This company
#26Peer
#27Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.5%
Loyalty
17.5%
Product Quality
16.6%
Pricing
11.6%
Onboarding
8.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 11.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
90.2%
4
3.8%
3
0.8%
2
0.2%
1
5.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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