Customereye

Ublins

Healthcare & Medical • United Statesublins.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
+6.0 vs. last month4.43 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#432of 615
Top 70% · Mid Pack
#1 (best)#615 (worst)
#430Peer
#431Peer
#432This company
#433Peer
#434Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering September 2024 — 22 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 27% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.7%
Delivery Shipping
20.3%
Loyalty
11.8%
Customer Support
11.0%
Response Speed
9.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100
57/100
signal score
  • •Built from a negative-review share of 33.7% across this company's analyzed reviews.
  • •4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5★
78.5%
4★
6.2%
3★
4.0%
2★
2.3%
1★
9.0%

Based on 600 analyzed reviews. Sentiment is slipping: 81.7% of reviews in the last three months were positive, compared with 89.6% in the three months before that.

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