Tvidler

Home & Living • United Statestvidler.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

38/100

+10.5 vs. last month3.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#631of 675

Top 93% · Bottom Tier

#1 (best)#675 (worst)

#629Peer

#630Peer

#631This company

#632Peer

#633Peer

Overall Customer Sentiment

Below Average

52% of reviews positive, 45% negative

52%

positive

Positive52%
Neutral3%
Negative45%

Sentiment Balance

Covering December 2024 — 42 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 45% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.7%

Pricing

13.3%

Loyalty

12.8%

Onboarding

11.8%

Communication

9.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 17.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100

64/100

signal score

•Built from a negative-review share of 54.3% across this company's analyzed reviews.
•10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

40.5%

4★

27.0%

3★

4.0%

2★

2.0%

1★

26.5%

Based on 600 analyzed reviews. Sentiment is improving: 77.2% of reviews in the last three months were positive, compared with 68.6% in the three months before that.

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