Customereye

TruTravels

Flight & Hotel Bookingtrutravels.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 218 days (about 28 per month). Busiest month: 25% of reviews. Languages: en 100%, de 1%.

Overall Score

81/100
4.91 ★ average rating · 200 reviews
81/100 from 200 reviews over 8 months, moderate confidence.

Flight & Hotel Booking average: score 62.4, rating 4.28 stars, reply rate 47.6%, over 495 ranked companies · benchmark 17 Sept 2026

Score80.9vs 62.418.5Rating4.91vs 4.280.63Reply ratevs 47.6%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#42of 495 ranked in Flight & Hotel Booking
Top 8% · Top Tier
#1 (best)#495 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

99% of reviews positive, 2% negative

99%
positive
  • Positive99%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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